Contact us

Pick the channel that matches what you need. Most replies within 24 hours on business days.

Support

Account, billing, or API questions. Include your account email and request ID for fastest help.

support@productlookup.dev

Sales

Enterprise pricing, custom rate limits, on-prem mirror, SLA discussions, data licensing.

sales@productlookup.dev

Data corrections

Spot a wrong product name, image, or barcode? Send the slug or barcode and the correction. Fixed within 24h.

data@productlookup.dev

Press & partnerships

Media inquiries, integrations, and partnership proposals.

press@productlookup.dev

FAQs

How do I get an API key?
Sign up at /register, then create one in the dashboard at /dashboard/keys.
Where are the docs?
Interactive reference at /api-docs. The OpenAPI spec is at /api-docs/openapi.json.
What's your uptime SLA?
99.9% on Business plan, 99.95% on Enterprise. Free and Hobby plans are best-effort.